Arkansas Law firms that understand the benefits of managed IT services are better equipped to communicate with clients, protect confidential information, and succeed in the courtroom.
As much as lawyers hate to admit it, the days of phone calls and file cabinets are over. Your clients expect you to be available via a number of different digital channels, and documents need to be easy to view, send, annotate, return, and file away at a moment’s notice.
Lawyers who hope to succeed have no choice but to become tech-savvy. But, using the digital space to store confidential data and have private conversations raises significant ethics and security concerns. In a time when data security is more precarious than ever, how do you keep your sensitive information safe?
By enlisting the services of a legal cybersecurity firm, your business’ IT support will be managed by professionals who specialize in protecting your data and streamlining communications. The following are the best legal IT services for your practice.
Cloud Services
Moving to the cloud is essential for law firms in 2019. Over half of U.S. firms have made the switch already, and thousands more are turning to the cloud every year. “The cloud” is a term that refers to online storage. By utilizing this technology, you save all of your data online and have access to it anywhere and at any time. The benefits include:
- State-of-the-art security
- Low cost of entry
- Predictable expenses
- Unparalleled accessibility
- Robust backups
WARNING: NOT ALL CLOUD SERVICES ARE THE SAME.
As a Lawyer, you cannot risk using basic consumer cloud services like Dropbox, Google, and iCloud to store your clients’ data. The American Bar Association, while approving of cloud computing, has warned firms of the legal and ethical implications of careless data security.
To properly safeguard your information while making it available to your entire team at all times, you should hire a cyber security firm with dedicated legal cloud services.
Digital Client Relations
According to Jack Newton, CEO and founder of the legal technology firm Clio, two of the top three most important factors that clients consider when hiring a lawyer are “responsiveness” and “frictionless interactions.”
Basically, this means that your clients want to get in touch with you whenever they need you, they want to use a medium of their choosing, and they do not want to deal with lag, dropped calls, or poor connections.
One of the major benefits of managed IT services is that a third party can take care of modernizing and securing your channels of communication. You will be able to contact your clients from anywhere whether you need to call, video chat, message, conference, or share documents. And, with 24/7 business IT support, your lines of communication will remain clear and connected.
Data Security
Are you confident that your clients’ sensitive information is safe from security breaches and network crashes? Just one data security slip-up could cost you more than just business—it could land you in legal trouble, too.
Despite what you may think about keeping your sensitive data in house, it is safer to let professional legal IT services safeguard it for you in the cloud. By trusting a team of IT experts, you are guaranteed to get the most cutting-edge security updates, and you can rest easy knowing your account is being monitored constantly. Remember, the entire business model of these services is based on keeping your information safe. The very survival of their industry hinges on the integrity of your security.
Regulatory Compliance
Ensuring that data management and IT practices are in compliance with federal and state regulations is one of the biggest worries of lawyers seeking out business IT support.
By hiring a managed IT services company that specializes in legal IT services, you can rest assured that your provider will keep your data safe, and do so within the parameters of all regulations set by your jurisdiction. You will never have to worry about regulatory paperwork, filing, research, and other time-consuming tasks again. Your IT service provider will make sure that your firm remains compliant, allowing you to focus on serving your clients.
Mobility
When dealing with sensitive information, each computer, tablet, and phone that your team uses need to be registered and monitored to ensure comprehensive data security. But, you also need lightning-fast access to crucial documents anywhere and on any device.
Your cybersecurity firm will manage your network of devices and users to create a safe, fluid workspace that you can access from anywhere. From boardroom to meeting room to courtroom, your team will be on the same page while maintaining complete location independence. By optimizing your mobility and bolstering your network, you will be able to get more work done and increase efficiency across the board.
Consumers have grown accustomed to modern tech advancements like online payments, live chat support, and file sharing. Enlisting the support of a managed legal IT services firm will allow your Arkansas law firm to better care for clients, modernize the way your team communicates, and put an iron-clad lock on your data.
Scale Technology is a Little Rock IT services provider that specializes in bringing Arkansas law firms to the forefront of the tech world. Our services are not one-size-fits-all but are custom-fitted for each of our clients. Choose the legal IT services that your practice needs, and we will build custom IT solutions that fit your needs and your budget. Contact Scale today for a personal consultation.
